We work for the ease of our customers, therefore, we offer them a flexible refund policy. We have tried our best to make the refund procedure simple and straightforward. For this purpose, we have a dedicated support team to listen to your problems and provide you with an appropriate solution in minimal time. Usually, we respond in less than 24 hours once you open a ticket with us or request a refund.
Make Sure to read the following guidelines before you request a refund.
We Can Provide You Refund Only If:
- Our products stop working or do not provide the functionality that is mentioned in their details.
- Our product is broken when you install it and our support team is unable to resolve your problem and provide you solutions.
- Any kind of account fraud is detected and verified by our team.
We Cannot Provide Refund If
- If you directly file a dispute before contacting our support team and discussing your problem with them.
- If you are facing difficulty in configuring a template or you do not possess the necessary skills for that.
- We cannot provide you a refund if your website host is not able to fulfill the requirements.
- You made a purchase but then you changed your mind later.
- You were using our products but you decided to no longer use them.
Still, if you have any confusion or queries about our refund policy, you can get in touch with our support team and one of our professionals will guide you through all the procedures.